Front-line Employee versus Customer Perceptions of Quality Attributes

International audience

Data and Resources

Additional Info

Field Value
Source ISSN: 1068-6967
Author Julien, Anne, Tsoni, Christina
Maintainer CCSD
Last Updated May 10, 2026, 03:59 (UTC)
Created May 10, 2026, 03:59 (UTC)
Identifier halshs-00850129
Language en
Rights https://about.hal.science/hal-authorisation-v1/
contributor Laboratoire de Recherche Magellan (MAGELLAN) ; Université Jean Moulin - Lyon 3 (UJML) ; Université de Lyon-Université de Lyon-Institut d'Administration des Entreprises (IAE) - Lyon
creator Julien, Anne
date 2013-05-10T00:00:00
harvest_object_id 57ef5cd1-ce63-4610-9480-6975901831b4
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2025-10-24T00:00:00
set_spec type:ART