Contribution to the alignment of off-the-shelf product based information systems : towards a model-driven engineering, based on risk identification

In the current context of fierce competition, the Information Systems of SME are increasingly based on “off-theshelf” products like the ERP - Enterprise Resource Planning - systems. As this kind of system offers a generic solution, the alignment between the company’s real needs and the ERP standard functionalities must be ensured. Therefore, we propose to define the so called Misalignment Risk (MR). Our literature review on project risk management leads us to propose two complementary strategies to manage the MR allowing its optimization: the first one works on the effect of the MR and the second one, on its occurrence. Our analysis of the model driven engineering methods, allowing the implementation of the first strategy, shows that: the alignment processes proposed to identify the misalignment, to evaluate its effect and to mitigate it are too macroscopic. Concerning the means to implement the second strategy, we highlight the weaknesses of the tools proposed to support the identification and treatment of the risk factors influencing the MR. We thus propose, firstly the “Model Driven -ERP Alignment” method allowing (i) the identification of the alignment and misalignment situations in a detailedmanner and on the basis of the ISO 19440 norm, (ii) the evaluation of its effect and (iii) its association to adequate decisions. The granularity level and the interdependencies of the processes’ activities are also taken into account. Secondly we propose the “Risk-Factor Driven - ERP Alignment” approach. It consists in the proposition of a process allowing the identification and treatment of risk factors (RF) influencing the MR. to succeed in following tools are set up: RF variables, RF residual link matrix, RF life cycle classification and RF / management practices matrix. As this work is supported by both the Region Alsace and a SME located near Strasbourg, we follow an action / research approach. It allowed us to apply and validate our contributions.

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Source https://theses.hal.science/tel-00814495
Author Mamoghli, Sarra
Maintainer CCSD
Last Updated May 11, 2026, 10:58 (UTC)
Created May 11, 2026, 10:58 (UTC)
Identifier NNT: 2013STRAD003
Language fr
Rights https://about.hal.science/hal-authorisation-v1/
contributor Laboratoire de Génie de la Conception (LGeco) ; Institut National des Sciences Appliquées - Strasbourg (INSA Strasbourg) ; Institut National des Sciences Appliquées (INSA)-Institut National des Sciences Appliquées (INSA)
creator Mamoghli, Sarra
date 2013-01-18T00:00:00
harvest_object_id 728a628d-411e-4b3c-ae8e-89088e9abd54
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2026-03-31T00:00:00
set_spec type:THESE