Continuing the commitment of the research in management consulting series to recapture and revisit past works as a complement to our exploration of emerging trends, innovative perspectives, and new insights into the world of management consulting, this volume is a translation and modest updating of Henri Savall and Véronique Zardet's original work on the "qualimetrics" approach, initially published in French in 2004. Much like we have done with Savall and Zardet's other works - Mastering Hidden Costs and Socio-Economic Performance (2008) and Work and People (2010) - and underlying goal is to continue to enhance our insights into the complexities and nuances associated with organizational life, helping to create a more comprehensive foundation for our insights into, work with, and intervention in organizations.
