Levels of Involvement and Retention of Agents in Call Centres: Improving Well-Being of Employees for Better Socioeconomic Performance
Data and Resources
Additional Info
| Field | Value |
|---|---|
| Source | ISSN: 1913-8067 |
| Author | Pierre, Xavier, Tremblay, Diane-Gabrielle |
| Maintainer | CCSD |
| Last Updated | October 30, 2026, 00:43 (UTC) |
| Created | October 30, 2026, 00:43 (UTC) |
| Identifier | halshs-00749693 |
| Language | en |
| contributor | Institut de Socio-économie des Entreprises et des ORganisations (ISEOR) ; Institut de socio-économie des entreprises et des organisations |
| creator | Pierre, Xavier |
| date | 2011-10-30T00:00:00 |
| harvest_object_id | da9e49ec-00d9-45bd-9033-c1f87ca177a8 |
| harvest_source_id | 3374d638-d20b-4672-ba96-a23232d55657 |
| harvest_source_title | test moissonnage SELUNE |
| metadata_modified | 2026-02-10T00:00:00 |
| set_spec | type:ART |