Analyse systémique de la relation service client, quel risque pour les salariés ?
Data and Resources
Additional Info
| Field | Value |
|---|---|
| Source | ISSN: 0035-3051 |
| Author | Baujard, Corinne, Bouveresse, L. |
| Maintainer | CCSD |
| Last Updated | May 22, 2026, 14:37 (UTC) |
| Created | May 22, 2026, 14:37 (UTC) |
| Identifier | halshs-00685533 |
| Language | fr |
| contributor | Dauphine Recherches en Management (DRM) ; Université Paris Dauphine-PSL ; Université Paris Sciences et Lettres (PSL)-Université Paris Sciences et Lettres (PSL)-Centre National de la Recherche Scientifique (CNRS) |
| creator | Baujard, Corinne |
| date | 2011-05-22T00:00:00 |
| harvest_object_id | b747d9ad-2400-4ad8-b696-00d16fc80493 |
| harvest_source_id | 3374d638-d20b-4672-ba96-a23232d55657 |
| harvest_source_title | test moissonnage SELUNE |
| metadata_modified | 2025-06-13T00:00:00 |
| set_spec | type:ART |