Décris-moi tes rencontres avec les marques et je te dirai qui tu es... " Une approche interprétative des premières rencontres marque-consommateur

Research pertaining to the consumer-brand relationship paradigm abound since the 1990's aiming at understanding relationships' development, proposing typologies and measuring their dimensions (attachment, trust, engagement, loyalty). In parallel, supporters of experiential marketing draw the attention on the central role of experiences with brands, mechanisms of appropriation and co-creation of sense. The present research combines these two paradigms investigating a major experience with the brand, the first encounter. Adopting an interpretive perspective, 14 qualitative interviews were conducted and interpreted following structural analysis' principles. A scheme emerges, logically articulating consumer's identity dynamic embedded in his consumption, the way he encounters new brands and the resulting type of relationships.

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Source Actes des Xèmes Journées Normandes de Recherche sur la Consommation
Author Benoît-Moreau, Florence
Maintainer CCSD
Last Updated May 27, 2026, 09:09 (UTC)
Created May 27, 2026, 09:09 (UTC)
Identifier halshs-00673186
Language fr
contributor DRM ERMES (Equipe de Recherche en Marketing & Stratégie) ; Dauphine Recherches en Management (DRM) ; Université Paris Dauphine-PSL ; Université Paris Sciences et Lettres (PSL)-Université Paris Sciences et Lettres (PSL)-Centre National de la Recherche Scientifique (CNRS)-Université Paris Dauphine-PSL ; Université Paris Sciences et Lettres (PSL)-Université Paris Sciences et Lettres (PSL)-Centre National de la Recherche Scientifique (CNRS)
coverage Rouen, France
creator Benoît-Moreau, Florence
date 2011-03-17T00:00:00
harvest_object_id 390f858c-bd9f-4f3a-b815-f550754ee88b
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2025-06-13T00:00:00
set_spec type:COMM