Managing customer experience through service quality monitoring

International audience

Data and Resources

Additional Info

Field Value
Source Conference Future Network & Mobile Summit 2012
Author Morais, Anderson, Cavalli, Ana Rosa, Tran, Hai Anh, Mellouk, Abdelhamid, Augustin, Brice, Hoceini, Said, Cuadra-Sánchez, Antonio, Brunnström, Kjell, Aurelius, Andreas
Maintainer CCSD
Last Updated May 15, 2026, 11:32 (UTC)
Created May 15, 2026, 11:32 (UTC)
Identifier hal-00771815
Language en
contributor Département Logiciels et Réseaux (LOR) ; Télécom SudParis (TSP) ; Institut Mines-Télécom [Paris] (IMT)-Institut Polytechnique de Paris (IP Paris)-Institut Mines-Télécom [Paris] (IMT)-Institut Polytechnique de Paris (IP Paris)
coverage Berlín, Germany
creator Morais, Anderson
date 2012-07-04T00:00:00
harvest_object_id 36514306-d6f8-4488-889f-0be1bf7c92c3
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2026-01-21T00:00:00
set_spec type:COMM