Le contrôle des temps et des délais dans les services communaux

The study of delivery and waiting times management in public services of two innovative French town councils reveals which activities could be driven with classical concepts and tools of services management control and specific public activities for which instrumental transfer from private firms is not so convincing.

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Additional Info

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Source https://hal.science/hal-00693398
Author Meyssonnier, François, Tahar, Caroline
Maintainer CCSD
Last Updated May 20, 2026, 04:34 (UTC)
Created May 20, 2026, 04:34 (UTC)
Identifier hal-00693398
Language fr
Rights https://about.hal.science/hal-authorisation-v1/
contributor Laboratoire d'économie et de management de Nantes Atlantique (LEMNA) ; Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes (IEMN-IAE Nantes) ; Université de Nantes (UN)-Université de Nantes (UN)
creator Meyssonnier, François
date 2012-05-02T00:00:00
harvest_object_id 89e08b3c-03d7-43de-89e8-11f4ee82680f
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2024-08-27T00:00:00
set_spec type:UNDEFINED