Call Centers with Delay Information: Models and Insights

International audience

Data and Resources

Additional Info

Field Value
Source ISSN: 1523-4614
Author Jouini, Oualid, Aksin, Zeynep, Dallery, Yves
Maintainer CCSD
Last Updated May 24, 2026, 02:09 (UTC)
Created May 24, 2026, 02:09 (UTC)
Identifier hal-00680769
Language en
contributor Laboratoire Génie Industriel - EA 2606 (LGI) ; CentraleSupélec
creator Jouini, Oualid
date 2011-09-24T00:00:00
harvest_object_id 65a4bbe3-50e4-499b-8d8b-40c8a57ed3d7
harvest_source_id 3374d638-d20b-4672-ba96-a23232d55657
harvest_source_title test moissonnage SELUNE
metadata_modified 2023-03-09T00:00:00
relation info:eu-repo/semantics/altIdentifier/doi/10.1287/msom.1110.0339
set_spec type:ART