The influence of specific emotions on consumer judgment and behavioural intention with respect to innovations
type: Distribution
access URL: https://theses.hal.science/tel-00974910
format: HTML
issued: 2026-05-05T16:11:28.873907
modified: 2026-05-05T16:11:28.860071

test_moissonnage_selune
type: Agent

The influence of specific emotions on consumer judgment and behavioural intention with respect to innovations
type: Dataset
contact point: Organization
  fn: CCSD
keyword: innovation
keyword: emotion
keyword: theses
keyword: shspsyhumanities-and-social-sciencespsychology
keyword: infoeu-reposemanticsdoctoralthesis
keyword: product
keyword: produit
landing page: https://theses.hal.science/tel-00974910
description: How might specific emotions differentially influence consumer judgments and behavioural intentions with respect to innovations? The purpose of this dissertation is two sided. First, it examines the relationship between emotions and evaluation/behavioural intentions with respect to innovations and second it studies some moderators and mediators influencing this relationship. In contemporary emotion research, cognitive and motivational dimensions of specific emotions are recognized as central in the decision making process (Zeelenberg & Pieters, 2006). Consequently, the claim of our dissertation is that understanding and investigating the cognitive and motivational dimensions of specific emotions can be useful to predict their influence on judgments and behavioural intentions with respect to innovations. Our Study 1 investigated how specific emotions arise and explored their influence on product's evaluation and usage intention. This study addressed the concept of user experience through bottom-up (product's characteristics) and top-down (affective expectations) processes. Eighty eight (88) participants from various socio professional categories were recruited to participate to this study. Two different version of an e-book (medium quality experience versus low quality experience) were selected. The affective expectations (positive, negative, control) were manipulated through an oral presentation of the product. Our results suggested that the user's emotional experience do not only depend on the product's intrinsic characteristic but also depend on his/her prior expectations. In addition, findings confirmed the role of specific emotions on product's evaluation. Our Study 2 sought to explain how specific emotions influence products' desirability. One hundred and eighty nine (189) undergraduates volunteered to participate to this study. Depending on the experimental condition, participants were induced to feel anger, fear or amusement through an autobiographical recall …
identifier: NNT: 2013GRENH008
issued: 2026-05-05T16:11:28.867698
language: en
modified: 2026-05-05T16:11:28.867703