[consultable en ligne] : http://ras.sagepub.com/cgi/reprint/75/2/3/67 / doi : 10.1177/0020852309104181
Critical Book Review. PERRY J.L., HONDEGHEM A. (eds). Motivation in Public Management; GUY Mary E., NEWMAN Meredith A., MASTRACCHI Sharon H. Emotional Labor : Putting the Service in Public Service; EEMERY Yves, GIAUQUE David (eds). Dilemnes de la GRH publique