-
The Contribution of Information Technology to Call Center Productivity
Purpose.This paper seeks to offer a strategic and socio technical analysis of the productivity of telephone call centers from the perspective of Galbraith's... -
User Representations: Practices, Methods and Sociology
This dataset has no description
-
From virtual to augmented reality in financial trading: a CYBERII application
International audience -
Engineering effective cooperation and communication: a bottom-up approach
International audience
